Measuring Value Achievement in Business Processes 


Vol. 15,  No. 3, pp. 337-346, Jun.  2008
10.3745/KIPSTD.2008.15.3.337


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  Abstract

Many of today’s companies adopt Business Process Management to make their business processes efficient and at the same time pursue certain business values in order to make known that they are working for public interests and to enhance their images and competitiveness. On the other hand, to improve achievement of business values, not only the basic business activities but also the capability of measuring value achievement and ways to reflect the measuring results for process improvement should be built into their business processes. In this study, we propose a value achievement measuring framework that includes the design elements necessary for measuring value achievement and demonstrate its efficacy with an application example.

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[IEEE Style]

S. W. Kang, D. H. Lee, J. H. Lee, H. S. Yim, Y. W. Ahn, "Measuring Value Achievement in Business Processes," The KIPS Transactions:PartD, vol. 15, no. 3, pp. 337-346, 2008. DOI: 10.3745/KIPSTD.2008.15.3.337.

[ACM Style]

Sung Won Kang, Dan Hyung Lee, Ji Hyun Lee, Hong Soon Yim, and Yu Whoan Ahn. 2008. Measuring Value Achievement in Business Processes. The KIPS Transactions:PartD, 15, 3, (2008), 337-346. DOI: 10.3745/KIPSTD.2008.15.3.337.

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